Our Rules, please read to finish

  • “ALL PRICES COULD BE CHANGED WITH PRIOR NOTICE” and All Price only Valid for 1 month after you receive it (from the date of this quote) until further notice Start the order now so you can save better price
  • FOR PRICES, unless otherwise specified, all Cantik prices you see in our price list are in US Dollar, FOB Jakarta, Indonesia, by fully loaded container 20ft(30m3) or 40ft(60m3) or 40HQ(71m3)
  • We still accept for the SAMPLE ORDER, it means the quantity is LOWER THAN 20 PC and if the order is lower than 20 pc we will charge higher 25% than the basic price. Pls notice
  • Due to the nature of all rattan material, colour differences between one shipment to another for some periodes may occur which are unavoidable.
  • FOR THE VOLUME ORDER, while care has been taken to give accurate information, there maybe some inaccuracy or variation especially for sizes and loadabilities. Moreover in case of mixed container, with a lot of product, it is sometimes difficult to calculate precisely the volume of the order. Our order is 10% more or less accurate.
  • Prices are subject to change with sort notice, or even without notice, due to many factors beyond the control of our suppliers (sudden depreciation, or oil increase or appreciation of the Indonesia Rupiah against the US Dollar).Therefore, all prices must be re-confirmed by CV. Cantik Rattan upon order.
  • PAYMENT must be At Sight LC Irrevocable with negotiation at any Bank or other terms of payment which is agreed from both party or down payment 50% and 50% paid againts the document before shipment
  • SHIPPING COST outside Jakarta borne by customer
  • For Air Freight Price exclude : Handling fee, Warehouse fee, AWB & CG Fee, Agent Fee
  • Cantik Rattan will not take responsibilty for goods damages caused by transportation. In case of complaints, customer will provide clear photographs.
  • Any claims could not be deducted from invoice.
  • If the faulty goods, goods will be replace and Cantik will nominate the forwarder.
  • To avoid disappointment, we have set up a simple rule: we announce you 45 PRODUCTION TIME from the day we receive LC copy, while we are asking 30 days from our workers. This way, we either ship 1 or 2 weeks earlier, or at worse, on time. Or for big quantity order the date of shipment will be take some more times.
  • WASH COLOR must add 4% from the basic price.
  • For CUSHION seat uses solid foam & back with dacron, linen uses CP white, density ± 20. F-5 or F-10, it means the thickness of the cushion is F-5 = 5 cm Thickness & F-10 = 10 cm Thickness. For Cushion uses Mojo & Glo Motif are increase 30% from CP White Motif & increase 70% from Blacu. For Mojo/Glo we have to check the availability for each color before as not every color are ready in the market.
  • Due to the nature of all rattan material and textiles, colour differences between one shipment to another, rolls and batches may occur which are unavoidable The tolerance + 10%.
  • PLASTIC ORDER, for item combine with plastic have a minimum order. Price listed above valid for minimum 200 pieces item inquiry. For order less than 200 pieces, we will charge additional 25% from product price listed.
  • FOR CROCO/sarbuy, the natural color For this product are unstable, sometimes are really black and sometimes is much more less than that. It really depend from which are. They take It or the weather condition right now.
  • DELIVERY NEAR MUSLIM NEW YEAR (MNY) Special attention needs to be taken before Muslim New Year period (2013). By law, containers are forbidden on the roads, 7 days before MNY. Then, Indonesia factories will close for 2 weeks, from the date of MNY. Practically it takes 3 to 4 weeks more than usual to proceed orders when comes the time of MNY. To avoid the rush of year end orders, we strongly advise our potential customers, to plan their orders as early as possible, to be able to receive goods for the Xmas season.
  • CERTIFICATE OF ORIGIN are available at our cost. However they will be issued only upon request.
  • FUMIGATION, pls note that our products are systematically fumigated. A certificate will be issued only upon request. And we also made a service for our customer with put some Superdry in each container. Superdry is only to absorb the humid inside the container in a way to your destination.
  • We do not have a hard copy printed catalog available, Our website already contain with photo, code number and name also dimension of each product. We do have a CD ROM catalog available. When you place your first order with us, we will send you a copy of our CD ROM Catalog.
  • We need to charge a hard copy of our fabulous CD Rom catalogue and pricelist, shipped through Express Courier.
  • Below is the cost from different region and what you’ll get inside our catalog package:
  1. US, Canada, Latin Americas : USD 45
  2. Europe, Russia Middle East Africa, India : USD 35
  3. Australia, the Pacifics : USD 30
  4. Indonesia : USD 15